Service Provider
Use username or email
Client
Use username or email
Caseworker
Use work email or referral code
Enter Your Details
Use your work email or referral code from your application
Need Help?
Common questions and support information
Processing Times
Provider Applications: 2-5 business days
Client Registration: 1-3 business days
Caseworker Applications: 3-7 business days
Contact Support
Email: support@tierone.ca
Phone: 1-800-TIERONE
Hours: Mon-Fri 9AM-6PM EST
Can't Find Your Application?
• Make sure you're using the correct application type
• Check your email for confirmation messages
• Verify the spelling of your username or email
• Contact support if you submitted recently (may take time to appear)